J&E Signature Service is what happens when you dismantle a limo company and reassemble it as a series of interconnected one-man operations. It combines the flexibility and personal touch of an owner operated service with the reliability and resourcefulness of a major limo company.
Most limo & chauffeured services have one person to drive, another to answer phones, a third to do scheduling and dispatching, and a fourth to do billing and support. In contrast, we train each driver to do all of those functions. This gives them a better relationship with you as a client so that they can serve you more intuitively when it matters, and it means they have the autonomy to make real-time decisions that serve you best. We also gave up the garage lease in favor of parking a car at each driver’s home. That way, the driver you know and trust (i.e., your account manager) stays happier and more energized by enjoying more family time between trips while also being able to personally deliver late-notice reservations for you at the drop of a hat. It's not entirely that simple, but that is the foundation of J&E Signature Service. And the best part? The price isn't higher! It's actually lower than major limo companies for most services.
Instead of being driven by a front-line employee who just follows orders, try working with a manager who also drives. That way, the person authorized to make changes and handle unique requests is right there for you in the front seat. No need to navigate a complex automated phone menu, fill out a long online form, download yet another app, or even work around office hours. Just call or text your point of contact at any time, and it's done.